Personal Services

Letter requesting refund for goods not properly repaired

You can use this letter to ask for a refund if you've been left with a faulty item after the seller has tried to repair or replace it.

This letter is suitable for requests about goods bought within the last 6 years. You can also use it in relation to digital content (e.g. a digital movie file), but only to ask for a price reduction (not a refund) and only if you bought it after 1 October 2015. You cannot use it about a motor vehicle.

This letter is only suitable for consumers (not businesses) making purchases from sellers based in the UK.

Document Only

Price: £4.99
  • The ability to draft your document using our simple questionnaire based process
  • No long winded forms to fill in; the document is created in front of you
  • Helpful legal information and guidance notes take you through the drafting process
  • You manage the development, completion and storage of your document

Included in this service:

Letter requesting refund for goods not properly repaired (Guidance Notes)