Initial letter of complaint in relation to the poor service of a solicitor

If you want to make a complaint about a solicitor who has provided you with poor service, you can use this document to send a complaint letter. Poor service includes where the solicitor has not done what you have instructed them to do, caused unreasonable delays, failed to respond to correspondence, failed to keep you informed about case developments or failed to give you pricing guidelines before starting work on your case.

The guidance also contains help about what you need to do next if you need to escalate your complaint. This document is suitable for complaints against solicitors licensed to practice in England & Wales.
  • The ability to draft your document using our simple questionnaire based process
  • No long winded forms to fill in; the document is created in front of you
  • Helpful legal information and guidance notes take you through the drafting process
  • You manage the development, completion and storage of your document

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Download any of our expert legal advice guides online (PDF documents you can print). For assistance call Slater and Gordon Lawyers 24/7 on freephone 0808 175 8000 or contact us and we will call you. Specialist Solicitors are available in England, Scotland & Wales.

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